Cookie Policy
Last updated: April 15, 2026
This Cookie Policy explains how Referral Trail (Pty) Ltd (“the Company”, “We”, “Us”, “Our”) uses Cookies and similar tracking technologies on our website and referral platform (“Service”). This Policy forms part of our Privacy Policy and is aligned with the Protection of Personal Information Act 4 of 2013 (“POPIA”).
What Are Cookies?
Cookies are small text files placed on Your device when You visit a website. They help websites function properly, improve user experience, and provide analytics insights. Cookies may be “Session Cookies” (deleted when You close Your browser) or “Persistent Cookies” (stored until they expire or are deleted).
How We Use Cookies
Referral Trail uses Cookies to ensure the proper functioning of the platform, enhance user experience, and analyse website performance. We do not use Cookies to identify You personally unless You voluntarily provide such information through our platform.
We use the following categories of Cookies:
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Strictly Necessary Cookies
These Cookies are essential for the operation of our website and platform. They enable core functions such as security, authentication, and account access.
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Functionality Cookies
These Cookies remember Your preferences (such as login details or language settings) to provide a more personalised experience.
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Analytics and Performance Cookies
We use de‑identified analytics tools (such as Google Analytics) to understand how visitors use our website. This helps us improve performance and user experience. All analytics data is anonymised — we do not know who You are.
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Consent Cookies
These Cookies store Your Cookie preferences and ensure that Your choices are respected.
Third‑Party Cookies
Some Cookies may be placed by third‑party service providers that assist us with analytics, security, or platform functionality. These providers may process de‑identified Usage Data on our behalf and are bound by confidentiality and data‑protection obligations.
Security and POPIA Compliance
We take reasonable technical and organisational measures to protect any Personal Information processed through Cookies. As stated in our PAIA/POPIA Manual:
“Information will only be accessible to employees with clearance within the Organisation and will be password protected.”
“The Organisation will continuously review its security controls and processes to ensure that personal information is properly safeguarded.”
Cookies do not give us access to Your device or any information beyond what You voluntarily provide or what is necessary for platform functionality.
Your Cookie Choices
You can manage or disable Cookies through Your browser settings. However, disabling certain Cookies may affect the functionality of the Service, including login, lead submission, and account features.
Most browsers allow You to:
- Block all Cookies
- Block Cookies from specific websites
- Delete existing Cookies
- Receive notifications before a Cookie is stored
Changes to This Cookie Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage You to review this Policy periodically.
Contact Us
If you have any questions about our Cookie Policy, you can contact us:
enquiry@referraltrail.com
